Care Services
ADDITIONAL PLAY TIME
An extra 30 minutes of dedicated human interaction, play, and enrichment for your cat.
$15 per 30 minutes
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ADDITIONAL WET MEAL
Additional wet meals served between 9.30am and 7pm, on top of our complimentary breakfast and dinner, according to your cat’s feeding schedule.
$5 per meal per room
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SPOT ON TREATMENT
Application of one vial of Revolution spot-on treatment, selected according to your cat’s weight.
$20 per vial
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GENTLE CARE PACKAGE
Pick 3 of the following services for $12, selected services are conducted once daily:
Assisted Feeding
Additional Fur Brushing
Chin Acne Care
Detailed Meal Documentation
Paw & Sanitary Cleaning
Tear Stain Care
Teeth Brushing
$12 per cat per day
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ADDITIONAL FUR BRUSHING
Extra brushing for cats who require more attentive coat maintenance, including long-haired cats, cats prone to matting, or cats with heavier shedding. Please bring along their favourite brushes.
$5 per service per cat
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CHIN ACNE CARE
Chin cleaning and maintenance for cats prone to chin acne.
$5 per service per cat
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EYE CARE
Eye cleaning for cats prone to excessive tearing, eye discharge, or tear staining.
$5 per service per cat
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PAW & SANITARY CLEANING
Cleaning for cats who may need extra help keeping clean, especially around the paws and sanitary areas.
$5 per service per cat
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TEETH BRUSHING
Teeth brushing to support your cat's dental hygiene. Please provide their toothbrush and tooth paste
$5 per service per cat
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ASSISTED FEEDING
Additional mealtime support for cats with specific feeding needs, including spoon feeding, syringe feeding, tube feeding, food blending, or accompanied eating for cats who prefer company during meals
From $5 onwards
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DETAILED MEAL DOCUMENTATION
A more precise record of your cat’s food intake, with meals weighed and photographed before and after feeding.
From $5 onwards
Grooming Services
NAIL TRIM
Claw trimming, usually carried out after your cat starts feeling more settled and comfortable with our team.
$15 per service per cat
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EAR CLEANING
Cleaning of the external ear and entrance of the ear canal with saline or ear cleaning solution, usually carried out after your cat is feeling settled enough for comfortable handling.
$15 per service per cat
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SANITARY TRIM
Trimming of fur around the sanitary area to support better hygiene and reduce the chance of staining, matting, or mess.
$20 per service per cat
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FULL BATH & GROOM
Full bath, fur trimming and other grooming services arranged with our grooming partners.
Please enquire for available services and pricing.
Treats
CIAO CHURU
1 sachet of Ciao Churu. Flavours will be selected at random.
$1 per sachet
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FREEZE DRIED TREATS
One portion of freeze-dried treats, approximately 10g or 20 to 25 cubes. Available proteins: Chicken or duck.
$1 per portion
Medical Services
MEDICATION
Administration of oral medication, topical medication, inhalers, or eye and ear drops.
$5 per administration session
(Regardless of the number or types of medication given during that session)
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WOUND CARE
Cleaning and dressing of wounds, with the wound’s condition documented daily through photographs.
From $5 onwards
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SUBCUT FLUIDS
Administration of subcutaneous fluids. Fluids and equipment are to be provided by the owner.
$20 per service per cat
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SUBCUT INJECTIONS
Administration of subcutaneous injections. Medication and equipments are to be provided by the owner.
$10 per service per cat
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OTHER MEDICAL NEEDS
Additional medical care provided according to your cat’s individual needs. Please speak with our team to discuss the required care and arrangements.
Logistics
CAT TAXI
One way ($50) or two way ($85) transport for cat guests and their belongings. Humans are not included. Each trip includes up to 4 cat guests. Additional charge of $5 apply for the 5th guest onwards.
$50 / $85
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EARLY CHECK-IN
Early check-in is available from 11am.
Regular check-in is between 3pm and 6pm daily.
$20 flat rate
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LATE CHECK-OUT
Late check-out is available up to 6pm.
Regular check-out is between 11am - 1pm daily.
$20 flat rate
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CHAPERONED CONCIERGE SERVICE
For situations where your cat needs to leave the hotel, such as an emergency vet visit or off-site appointment, a team member can accompany them to provide support and supervision.
Please note that third-party charges, including transport fees, professional service fees, and other external costs, are not included.
$80 for the first 60 minutes and $30 for the subsequent 30 minute blocks
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ONLINE SHOPPING (ON BEHALF)
Assistance with ordering items for your cat online on your behalf.
Item costs, delivery fees, and any other third-party charges are not included.
Complimentary
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IN-PERSON SHOPPING (ON BEHALF)
Assistance with urgent in-person purchases from nearby stores around the hotel for items your cat may need during their stay.
Item costs, transport fees, and any other third-party charges are not included.
$15 flat rate